Relationship Manager Business Banking primary objective is to enhance the value of the existing trade account portfolio.
Job Title: Relationship Manager – Business Banking
Experience: 2 – 6 years
1) Acquisition: Assist Head Relationship Manager in executing successful micro-events for acquisition of new clients. Candidate has to acquire new accounts from group companies / family of existing customers, referrals from existing customers. Along with new customer acquiring, candidate has to focus on increasing trade volumes and generate forex revenue.
2) Relationship Building & Cross Sell: Responsible in building and deepening mapped business banking portfolio, ensure consistent growth of the Business Banking portfolio and implement customer contact programs to ensure his share of wallet with the bank increases.
3) Retention: Candidate must ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
4) Risk Management & Governance: Selected candidate must ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
Provide regular feedback on the changing customer needs to the Product team and Service Quality team. If there is any suspicious transaction, candidate must immediately report it to the Area Manager.
Improve customer contact-ability by capturing email address and mobile number.
• Good Communication, Presentation Skills & should be well groomed.
• Candidates from servicing or sourcing SME clients, current account or trade accounts would be preferred.
• Candidates should be preferably from Banking / Insurance / NBFC.
• Should be Graduate / Post Graduate/ Management Degree
• Should have 2 – 6 years experience in Banking Industry and Financial Markets.
Find more details on Deutsche Bank Job 2016 – Relationship Manager Business Banking and apply online:
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