– Acquire new customers, cross sell various products, and keep updating knowledge and exposure to various banking products.
– Ensure Accurate, timely and error free processing of customer service requests.
– Constantly aim to improve existing customer relationships and work for providing first class service experience to existing customers.
– To overcome issues using guidelines and escalate with expediency, as and when required.
Industry: Banking / Financial Services
Functional Area: Financial Services / Investments
Role Category: Retail / Personal Banking
Role: Customer Service Executive
Experience: 2 to 7 years
Location: Delhi NCR, Agra, Ambala, Bathinda, Delhi, Firozpur, Jalandhar, Ludhiana
– Candidate with minimum 1 years of work experience with excellent communication skills.
– Customer Centric Approach.
– Graduate Degree is Mandatory.
DCB Bank is private sector scheduled commercial bank with a network of 82 branches and 139 ATMs in India and an employees strength of around 2100.
Address: DCB Bank, 9th Floor,
Tower A, Peninsula Business Park,
Senapati Bapat Marg, Lower Parel, Mumbai.
Find more details on DCB Bank Jobs for Customer Service Executive
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