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Citibank Careers 2018 – Customer Service Associate

Job Description:
• Displaying complete onus to the customers query/problems
• Escalating/highlighting customer problem Incidences.
• Adherence to service and sales compliance.
• Cross selling/upselling on set products (assets and liabilities products)
• Ensuring process efficiency by achieving set targets of call quality.

Salary: INR 50,000 – 3,00,000 P.A.
Industry: Other
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Openings: 40
Experience: 0 – 3 years
Location: Mumbai

Company Profile:
Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York.

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Updated: February 10, 2018 — 1:44 pm

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