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HSBC Bank Careers 2016 – Customer Service Executive


Job Description
• Candidate has to acquire knowledge on HSBC products and procedures.
• He / She as to efficiently handle inbound & outbound calls and resolve customer queries.
• Knowledge of banking systems will be an added advantage.
• Candidate must acquire detailed understanding of the process design and to be able to exceed SLA standards.
• He / She must acquire knowledge on procedures related to relevant processes.

Location: Visakhapatanam
Experience: 0 – 5 Years
Industry Type: BPO / Call Centre / ITES
Education: Graduates

Candidate Profile
• Candidate should have excellent communication and analytically skills.
• Have the ability to interpret and handle complex numerical data.
• Basic Knowledge of computers and should be flexibility to work in shifts.
Freshers are welcome to apply.
• BPO experience can be added advantage.

(checkout our post on Bank Customer Service Interview Questions)

Company Profile
HSBC Global Resourcing Centres operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka. It forms a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations.

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Santoshi

MBA HR, who likes to help people search suitable career opportunities and provides career guidance to freshers, mostly in banking sector. I also specialize in resume writing that land interviews for Middle Level and Junior Level Executives who want to differentiate themselves in a competitive market.

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