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CitiBank India Careers 2013 – Service Manager Mumbai

Job Responsibilities:
– To process re-engineer, brainstorm, drive collaborative innovation, work owner operator and plug in process gaps to streamline workflows and end deliverable in a pristine business/ control environment.
– Service Manager will serve as an interface between Business, Service and Operations, to bring down pre-transactional gaps.
– Drive and co-ordinate for reducing the paper driven transactions to an automated environment.
– To understand quasi retail corporate products such as corporate cards & drive process efficiency.
– To be able to prepare and represent quick MIS, analytical charts, calibrate numbers, research info and present decks.

– Candidate should be a customer service oriented with excellent communication skills, ability to steer discussions and do presentations.
– High enthusiasm, resilience, energy levels, drives to ideate, collaborate with partnering arms and process re-engr.
– Relevant Banking / Client Service or strong Operations experience.
– Good aptitude and presence of mind, ability to traction urgency.
– Proficient in excel, word, power point & Microsoft Outlook.


– Bachelor’s degree in business with minimum of 5 – 6 years of work experience.
– Knowledge of cash management and trade services products.
– Client service, sales or business development experience.
– Graduates from Finance Sector (Accounts / Economics / BBA / MBA) are preferred.

Location: Mumbai
Education Level: Bachelor’s Degree (Business Management)

Company Profile:
Citi, the leading global financial services provides a wide range of financial products and services to consumers, corporations and institutions.

Find more details on CitiBank India Careers 2013 – Service Manager Mumbai and apply online.

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MBA HR, who likes to help people search suitable career opportunities and provides career guidance to freshers, mostly in banking sector. I also specialize in resume writing that land interviews for Middle Level and Junior Level Executives who want to differentiate themselves in a competitive market.

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  1. i want to apply for Service Manager in CITI Bank.i have more then 5 years experience 2 years in Retail Libility banking operations and 3 years in Banking Asset operations.

  2. I am Shagufta Yasmin.Ihave completed MBA with dual specialisation.Major paper is finance & minor is HR. I am interested this work profile & my contact no is 07677385019.

  3. I want to apply for Service Manager in CITI Bank. I have more then 5 years experience. Right now I am in Yes Bank branch banking handling retail liability customer, I have knowledge of CMS and clearing as well. I am eager to perform in this profile.

  4. Hello and greetings of the day,

    I have progressive experience in customer service and sales. I wish to apply for this position and will be eagerly looking forward for this job.

    Thanks you,
    Sumita Ramgirwar

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