To provide superior customer service to Citibank Customer who call in CitiPhone and offer them various Citibank Credit Card products – addon cards, marketing offers etc.
Primary Location: APAC-India
Education Level: Bachelor’s Degree
Shift: Day Job
Graduate / Bachelors degree with good communication skills and command over Hindi, English and local languages.
Good ability to grasp banking and credit card processes to service customer on a myraid of queries.
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services.
Find more details on CitiBank Careers for Customer Service Agent